This Privacy Policy explains how chickenroad handles information when you use our app and website. It covers what we collect, why we collect it, and how you can stay in control. When we say “personal data”, we mean details that can identify you directly or indirectly, such as an email address or device identifier.
We try to keep the language straightforward, but some terms are included so the rules are clear. If something is not addressed here, it simply means we do not do it as part of normal operation. By continuing to use the service, you acknowledge that you have read this policy and understand the basics of our approach.
Brief description of the purpose of the privacy policy
The purpose of this policy is to show, in plain terms, how chicken road treats user information. It applies when you browse the site, install the app, contact support, or interact with our content. Some data is provided by you, like the details you type into a form, and some is collected automatically, like basic device and usage signals.
We use that information to run the service smoothly and to spot problems before they become annoying. If local laws give you extra rights, those rights apply in addition to what is described below.
Use of collected information: to improve the site, optimize performance and analyze data
We use collected information to keep the service working, to fix bugs, and to make pages load faster. Performance metrics help us understand which screens are slow and which features people actually use. We also review aggregated analytics to improve navigation, reduce errors, and plan updates for chickenroad. In some cases we may use limited data to respond to support requests, such as checking recent activity tied to an account.
We do not try to guess sensitive personal traits from your activity, and we avoid collecting more than we need. Where possible, we rely on grouped statistics rather than individual logs, especially for general reporting. If you choose to receive optional messages, we use your contact details only for that purpose, not to build profiles across chicken road and unrelated services.
Description of measures taken to protect personal data
Protecting personal data is a daily routine, not a one-time checklist. We limit access to information so only staff who need it for their job can reach it. We use safeguards like secure connections, account authentication, and careful logging to detect unusual activity.
Data is stored only as long as it has a clear purpose, then it is deleted or anonymized when practical. If we work with service providers, we expect them to handle data responsibly and under contract terms. Even with these steps, no system is perfect, so we encourage you to use strong passwords and keep your device up to date when using chickenroad.
Use of cookies
Cookies are small files that help a site remember preferences, and chicken road uses them mainly for basic functionality. Some cookies keep you signed in or remember settings like language, while others measure performance in a privacy-minded way. We may also use similar technologies such as local storage or pixels for the same general reasons.
If analytics tools are enabled, they report patterns like page views and error rates, not the contents of what you type. You can manage cookies in your browser settings, including blocking or clearing them, though parts of chickenroad may not behave the same without them. If you prefer a lighter footprint, you can restrict non-essential cookies and still use core features.
Users’ ability to view, change, or delete their personal information
You can view, correct, or remove certain personal details through your account settings when those options are available. If you do not see a control you need, you can request access, correction, or deletion by contacting us. To protect you, we may ask for reasonable verification before changing or removing account data.
Some information may be kept for a limited time to meet legal obligations or to resolve disputes, then it is removed. If you delete your account, we aim to remove personal data tied to it, while keeping only non-identifying statistics. These choices are designed to be practical so you can manage your data without jumping through hoops on chickenroad.
Contact information
If you have a question about this policy or want to make a privacy request, reach out and tell us what you need. Email is the fastest way to get the right person involved, especially if your request relates to account details. You can contact us at contact@chickenroad-app.org.uk, and we will reply as soon as we can.
To help us locate your information, include the email you used with the service and a short description of the issue. We treat these messages as part of running chicken road and use them only to handle your request.
Effective Date
Effective Date - 23 April 2026. We may update this policy when the product changes, when we add new tools, or when laws require clearer wording. When we make meaningful changes, we will post the updated text in the app or on the site so it is easy to find.
The date at the top will always show when the latest version took effect. If you keep using chickenroad after an update, it means you have seen the revised policy and can decide whether to continue.